IT Support Services

Information Technology (IT) is the set of processes that involve the use of the internet, websites, and computers. We live in an era where technology is too advanced that almost everything is run through computers. Therefore, all IT-related tools and functions must be maintained and supported.

IT Support services provide support to IT-related issues including cloud computing, database management, and network setup. IT support services ensures IT-related functions are working flawlessly regularly.

Types of IT Support Services

 

Managed IT support service

A lot of IT support service providers working with small businesses are referred to as managed service providers. This type of service comes with a variety of features but enables businesses to service their networks on an ongoing basis at a certain rate.

It might seem expensive but it is less costly in the long run as it can help you avoid certain problems that can be too expensive to solve from happening in the first place.

Cloud computing

Cloud computing involves any type of IT service delivered over a dedicated cloud network or the internet such as a SaaS offering or cloud platform.

Voice over Internet Protocol (VoIP) service

VoIP is a platform that provides an online service that allows people to communicate with others through voice calls. This service can be used when needed or on an ongoing basis.

Network security

Cybersecurity is a necessity for all businesses. Therefore, responding and evaluating potential cyber threats is a crucial service for IT businesses. Network security is offered as a standalone or managed IT offerings.

Network Setup

It is a preliminary setup service for companies looking to install a network provider and get it running. You can get this type of service as a standalone but it is highly recommended that you purchase a managed IT package.

On-Demand IT

This involves providing IT support services that are on-demand. Instead of businesses paying a regular fee, they only pay for each service when it is needed.

Database management

A database is used by businesses to monitor and access data during the lifecycle. The database includes sales, finances, customer, and employee data. Conversely, data management involves organizing that data to make sure there is security, compliance, and performance of data-driven apps.

Things to consider when purchasing an IT Support Service

 

Response time and Service Level Agreement (SLAs)

Time taken for an IT support service to respond to issues is crucial. Some clients prefer immediate feedback while others may be happy to wait for a few hours. On the other hand. SLA provides a guaranteed level of service. It also states that issues should be responded to a specific time period.

What an IT support service does not cover

A support service should entail in detail what it covers and what it doesn’t. It is common for personal equipment like computers used in homes by freelancers not to be covered by the standard package.

Will the service support your applications?

IT support services usually take different approaches when it comes to application integration. Most support mainstream apps such as Microsoft Office or Dynamics CRM but less common apps may be unsupported.

 

 

 

/by

Google Pixel 5 Launch

What are the main features of Pixel 5?

The Pixel series by Google hasn’t always been very successful, though they have been very popular for having perhaps the best camera software paired with relatively weak hardware, and a clean user interface that comes directly from the manufacturer of Android.

Google Pixel series haven’t had the spotlight they deserved ever since the original Pixel.  Its been a great launch when you talk about IT Support Services making impact each year.

Google seems to be going in a different direction now, with the Pixel 4a and the now-announced Google Pixel 5’s launch.

Features of Pixel 5 you need to know about:

Here is everything you need to know about the main features of Pixel 5 – the company’s newest flagship:

Specs

The Pixel 5 does not come with flagship hardware this year, but still features a very competitive processor, RAM and storage, especially when you consider the phone to be more of a camera phone.

It seems like Google is embracing the Pixel lineup to focus solely on cameras and bring a better-quality camera to a more market-competitive segment.

Strong Processor:

Pixel 5 is powered by a Snapdragon 765G processor, the strongest 700 series Snapdragon processor to date, which is almost 15-20% faster in CPU department, and 30 to 38% faster in the GPU department,  than the 730G that was used in the two-month-old Pixel 4a.

It comes in only a single variant.  The 128 GB non-upgradable storage and 8 GB of RAM, which is perhaps a little odd considering this is their flagship model. What is disappointing is the fact that the Pixel 5 still uses UFS 2.1 storage, which is considerably slower than the UFS 3.0 or even the UFS 3.1 that this year’s flagships are using.

The main upgrade has been in the camera department and the Pixel 5 is finally equipped with a 16 MP ultrawide camera.  The battery size has been upgraded to a respectable 4080 MAH through 18W fast charge.  It’s a great revolution when you talk about IT Support Services.

The “killer” features

We have separately compiled a list of the killer features of the Pixel 5 that we think are things you will love about the upcoming phone:

  • Has a 90 Hz refresh rate HDR10+ OLED panel with a screen-to-body ratio of almost 85.9% and supported by a small punch-hole camera to one side of the phone. The 432 PPI density is nothing to write home about but is still better than many flagships of last year. It is also protected by the latest Gorilla Glass 6.
  • Are water and dust resistant with a rating of IP68, which means that it can survive in 1.5m of water for 30 minutes without dying.
  • Comes with Android 11 and will always be the first phone to get new Android updates directly from Google as soon as they are released.
  • Much more features for camera modules like high-resolution time-lapse photos while recording a time-lapse video, 4K videos at 60 FPS, different types of software stabilisation and considerably better picture quality through both front and back cameras.

Verdict:

Personally, the Pixel 5 is a phone that you should buy a year or so after it has been released, mainly because it has an aluminum build frame that will last many years with everyday usage and because Google supports all Pixel devices for 4 years with its software updates. The phone is expected to be available in the United States for $699 or in Europe for around €630 and various first-party retailers from October 15th.

If you are having any doubts about the Pixel 5 or need any sort of IT support services, reach us at thetechguru.co.uk and we will be sure to help you fix your problems promptly.

 

 

 

/by